Alban Qafa

Working as the second half of an IT Department comprised of 2 people supporting employees and guests across 3 locations. I work in unison with the IT Manager on administration of server and network infrastructure. Normal tasks include coordinating and executing hardware refreshes, managing Windows and MacOS workstations, as well as our VMware ESXi environment, Windows domain environment, Microsoft Exchange, and multiple Linux file servers and backup systems. Other duties in my job include patch management of endpoints and servers, creating and maintaining proper documentation, managing VoIP, email systems, and various website integrations.

• Rebuilt Active Directory environment from the ground up, implementing Azure AD in a Hybrid infrastructure as well as integrating multiple SSO providers with Azure AD as a central IdP
• Minimizing page load time of dptv.org from 14 seconds to as low as 2 seconds with use of modern web technologies like CloudFlare
• Building 3 high-performance storage servers utilizing Open-Source technologies to create a multi-site backup system with 140TB of space for backups, with full deduplication and modern filesystem technologies (ZFS, BTRFS)
• Creating and implementing various PowerShell and Python scripts to automate database management, scheduled email reporting on security vulnerabilities, and email reporting of high-privlege access to secure network resources
• Implementing modern email security technologies to increase email deliverability and minimize blacklist status (SPF, DMARC, DKIM)
• Single-handedly planned and executed an Office 365 hybrid migration of the companies Windows domain and Exchange services